The Rice Group, Inc. Earns Esteemed 2016 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
For the 4th straight year, The Rice Group, Inc. has earned the service industry’s coveted Angie’s List Super Service Award, reflecting another exemplary year of service provided to members of the local services marketplace and consumer review site throughout 2016.
“Once again, we are very blessed to have such great clients who enable us to fulfill our long standing commitment to provide a consistent, private-client level experience. The Super Service Award from Angie’s List is a highly regarded award that confirms that we remain focused on our clients’ best interests. We know we must continually earn the trust of our clients and approach each opportunity with that in mind. The highest award from Angie’s List is a great distinction for our company, especially in the highly competitive North Texas real estate market.”
Brent S. Rice, Owner/Texas RE Broker #0395896
“Only about 5 percent of the real estate companies in Dallas/Ft. Worth have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone."
Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.